Essentials Guide

Frequently Asked Questions

DINE AROUND THANOS

Summer 2024 Dine Around Thanos
1st April 2024 - 31st October 2024

Booking Half-Board and/or Full-Board gives guests the opportunity to experience the restaurants of both Annabelle and Almyra, and now, included for Summer 2024, Antasia Beach Club Restaurant

 

Half Board: Breakfast, Lunch or Dinner

• Buffet breakfast at Fontana Restaurant

Select one starter, one maincourse and a dessert for any of below outlets (a supplement may apply for some dishes)
• Amorosa Fine Dining restaurant at Annabelle
• Mediterraneo Italian Restaurant at Annabelle
• Ouranos Rooftop restaurant at Annabelle

Set Menu (Dinner only) at the below participating restaurants or use your €35.00 daily meal allowance towards all valid a la carte (Lunch and dinner)
• Notios (Japanese/Mediterranean Fusion) restaurant at Almyra
• Mosaics Main Restaurant at Almyra*
• Antasia Beach Club

Full Board: Breakfast, Lunch and Dinner

• Buffet breakfast at Fontana Restaurant

Dinner only, select one starter, one maincourse and a dessert for any of below restaurants (a supplement may apply for some dishes)
• Amorosa Fine Dining restaurant at Annabelle
• Mediterraneo Italian Restaurant at Annabelle
• Ouranos Rooftop restaurant at Annabelle

Set Menu (Dinner only) at the below participating restaurants or use your €35.00 daily meal allowance towards all valid a la carte (Lunch and dinner)
• Notios (Japanese/Mediterranean Fusion) restaurant at Almyra
• Mosaics Main Restaurant at Almyra*
• Ouzeri, Almyra’s seafront taverna
• Antasia Beach Club

* Buffet or Set Menu whatever is available on the day

Please note drinks are excluded and not part of the allowance.

** Participating restaurants may be subject to change or on a rotation basis, dependent on occupancy.

PRE-ARRIVAL

Airports & Transfer

30 minutes by car from Pafos International Airport (16 km) and one and a half hours from Larnaca International Airport (130 km). Private taxi transfer can be arranged through the hotel.

Baby Go Lightly

Take full advantage of our pioneering Baby Go Lightly service by ordering the following items before your visit: car seat for airport transfers, potties, training seats, high chairs, carriers, buggies, bottles and teats, sterilisers, bottle warmers, baby gyms, baby walkers, baby bathtubs, dry/swimming nappies, nappy bins, toiletries. Please note charges may apply.

Banking/payment

All major credit cards and cash accepted. Exchange facilities available. Payments in different currencies are also accepted. We are unable to accept personal cheques.

Cancellation charges

If you need to change the dates of your stay, please note that cancellation charges may apply. Please refer to the terms and conditions of your reservation or contact our reservations department on (+357) 26 885 090 or [email protected]

Check-in/out:

Check-in: 14:00 Check-out: 12:00. Please contact us if alternative arrangements are required.

Children’s Clubs

We strongly recommend booking Children’s Club arrangements in advance, especially during high season. See The Hotel section below for further information.

External food & beverages

Please note it is against our health and safety policy to bring food and beverages of any kind from outside onto our premises. We provide baby food and cater to individual dietary requirements – please contact us before your visit to discuss any specific needs.

Getting around

Car hire can be arranged on arrival, motorbikes and bicycles also available. Bus directly outside the hotel goes to Pafos Airport and Pafos Harbour (for connection to town and Coral Bay).

Parking

Available on-site at no additional cost. Valet parking is available for hotel guests. Annabelle accepts no responsibility for loss or damage to the contents of vehicles or the vehicle itself.

Pets

Pets are permitted (Please refer to our PET'S POLICY).

Special Dietary Requirements

Our Executive Chef will gladly tailor a menu to meet your individual needs, from allergies and intolerances to detox programmes. Please contact us before your visit to discuss your individual requirements, including special requests and baby food.

THE HOTEL

Wi-Fi

Complimentary throughout the resort. Contact Reception for the password.

First Aid

A first aid responder is onsite at all times – contact Reception for assistance, including booking a doctor’s visit.

Smoking

Smoking is strictly prohibited by law in all of Annabelle’s guest rooms, indoor areas and restaurants.

Dining at Fontana

- Annabelle’s casual dining room offers a tasty breakfast buffet as well as themed dinner buffets.
- Location: Large terrace near the main pool, overlooking the Mediterranean.
- Breakfast: 07:00 – 10:00.
- Dinner: 19:00 – 22:00 from April to October 17:30 – 21:30 from November to March.
- Dress code: Smart casual evening attire, no beach wear, no shorts, flip-flops or beach sandals.
- Children’s menu available.
- Al fresco dining option.

Dining at Amorosa

- An elegant dining experience awaits you in Annabelle’s signature dining restaurant with beautiful views over the pools, gardens and the sea beyond.
- Amorosa offers imaginative, contemporary à la carte menus with seasonal produce
- For lunch, choose from a light menu offering salads, sandwiches and Chef’s classics.
- A junior gourmet menu is available for our younger guests.
- Beverages : 10:00 - 17:00 - Snacks : 12:00 - 17:00
- Lunch : 12:30 - 15:30 - Dinner : 19:00 - 22:30.
- Dress code: - Lunch: Casual - Dinner: Smart casual evening attire. No beach wear, shorts, flip-flops or sandals permitted.
- Dinner dress code applies also for Amorosa Bar starting from 19:00.
- Small children who require a high chair are not permitted for dinner.
- Dinner reservations are recommended.

Dining at Mediterraneo

- Relaxed al fresco vibe, enhanced by the stunning seafront location, replete with blue-hued views and palm fronds waving in the breeze: the perfect recipe for fun and feasting..
- As every Italian knows, food tastes better when it is shared, and Mediterraneao focuses on exactly that: sensational platters of fresh-from-the-fields ingredients, served at rustic wooden tables that invite groups to gather round.
- Beverages : 10:00 - 17:00.
- Snacks : 12:00 - 17:00.
- Lunch : 12:30 - 15:30.
- Dinner : 18:30 - 22:00.
- Dress code: - Lunch: Casual - Dinner: Smart casual evening attire, no shorts, flip-flops or sandals permitted. Dinner dress code applies also for Amorosa Bar staring from 19:00.
- Children’s menu available.
- Dinner reservations recommended.

Dining at Asteras

- Asteras is Annabelle’s romantic choice: intimate and innovative gourmet dining at candlelit tables overlooking the illuminated water gardens. Open on selected nights in summer only.
- Dinner: Smart casual evening attire. No beach wear, shorts, flip-flops or sandals permitted.
- Reservations recommended.
- Suitable for small private events

Ouranos

- Awarded the Golden Chef Caps in 2019 as one of the best restaurants in Cyprus, Ouranos Lounge & Bar serves multi-ethnic flavours influenced by our team of Chefs, specially designed platters, and unique individual tapas-style dishes created to give you an opportunity to rediscover the pleasure of sharing. The terrace offers wide-reaching sea and castle views: the perfect spot for a signature Ouranos cocktail or one of 650 incredible gin and tonic combinations, expertly crafted from 50 distinctive gins, 15 premium tonics and a plethora of delicious garnishes.
- Drinks: 7:00 – 01:00.
- Afternoon Tea: 15:00 – 18:00.
- Dinner: 19:00 – 23:00.
- Dress Code : - Lunch: Casual - Dinner: Smart-casual evening attire. Tailored shorts and sandals permitted (no beach wear, shorts, flip-flops or sports attire).
- Dinner Reservations are recommended.

Byz Bar

- Next to the lobby with live piano at the weekends (may vary from week to week).
- Opening hours: 09:00 – 01:00
- Snacks served from: 11:00 – 23:00
- Dress code: Smart casual. Tailored shorts and sandals permitted. No beach wear, shorts or flip-flop permitted.

Grotto Bar

- Waterfall Bar
- Beverage served from 10:00-01:00
- Snacks served from: 12:00-18:00
- Seasonal and weather permitting
- Dress code: Casual

Mediterraneo Bar

- Seaside all-day drinks and snacks
- Seasonal and weather permitting
- Opening hours: 09:00-19.00
- Dress code: Casual

In-Room Dining

- Breakfast, lunch, dinner and all-day snacks
- 24 hours
To respect the comfort and privacy of all our guests, we kindly ask parents to ensure their children refrain from playing and/or using electronic devices in the restaurants. Annabelle guests may dine at our adjacent, sister hotel Almyra, and enjoy signing privileges there.

Entertainment

Live music is played on most nights (from folk and theme nights to restaurant performances).

Ouranos Wellbeing Spa:

The Ouranos Wellbeing Spa is a rooftop retreat of heightened tranquility. Named after the Greek god of the sky and the heavens, its awe-inspiring panorama across the endless horizon and seemingly infinite Mediterranean Sea uplifts the spirit and enriches the soul. In addition to restoring beauty and balance through individual treatments and spa journeys, Ouranos Spa offers a range of anti-ageing technologies… … because while we can’t promise immortality, we can help extend skin’s youthfulness and minimise the signs of premature ageing. Products and treatments by marine-based OSEA showcase the purest ingredients from earth and sea while QMS Medicosmetics offers collagen-rich repair. An indoor pool, sauna and gym complete our heavenly haven. Children under the age of 16 are not permitted in the spa..

Swimming pools

A half Olympic-size pool and a meandering, freeform pool with waterfall
- Open from 08:00-17:30
- Children must be supervised at all times

Ouranos indoor Pool:
- Open from 08:00-20:00

Pool Regulations:
The pool and Jacuzzi areas are open daily from 08:00 to 20:00 and 08:00 to 17:30, respectively, with lifeguards on duty during operational hours. A first aid kit and oxygen are available at the Pool Bar. Please shower before entering the pool, and note that entry is restricted to those wearing appropriate swimwear, including protective attire for infants. Children under fourteen must be supervised by an adult, and activities like night swimming, diving, running, and using inflatables (except in the Kid’s pool) are prohibited. Sun beds are allocated on a first-come, first-served basis, and unattended items will be removed after an hour or 1.5 hours during lunch. Snorkeling and diving equipment, as well as glass bottles, are not allowed. No food or drink may be brought into the facilities; please use the Pool Bar for refreshments. The hotel is not liable for personal belongings or accidents, and adherence to health and safety regulations is required.

Kid's Pool Regulations:
The pool is supervised by a lifeguard from 08:00 to 17:30, with a first aid kit and oxygen available at the Pool Bar. Night swimming is not permitted. Sun beds are available on a first-come, first-served basis, and items left unattended for over an hour, or 1.5 hours during lunch (12:30-15:30), will be removed. Please shower before entering the pool, and ensure appropriate swimwear is worn, especially for infants. Children under fourteen must be supervised by an adult. Entry is prohibited for those with skin diseases or open wounds. Spitting, littering, and the use of large inflatables or swimming rings over 60cm in diameter are prohibited. Glass bottles, glasses, and diving are also not allowed, and running, jumping, or pushing near the pool is discouraged. No outside food or drink is permitted; please use the Pool Bar for refreshments. The hotel is not responsible for personal belongings or accidents, and compliance with health and safety regulations is required.

Water sports centre

Please note that the water sports activities are operated by external partners. Please adhere to all terms and conditions stated at time of booking. Available activities include: waterskiing, wakeboarding, sailing, windsurfing, parasailing, scuba diving (Golden Palm five-star Award), snorkelling, banana rides, tube rides. Stand-up paddleboards, canoes and pedalos, jet skis and various sizes of motorboats may be rented. RYA (Royal Yachting Association) certified sailing courses also available.

Leisure Facilities

Tennis court, squash court and lobby library.

Shopping

Kult Boutique at Almyra, retails a wide range of designer clothes, shoes and swimwear, alongside holiday essentials, international newspapers, magazines and guidebooks. Open Monday to Saturday 10:00 – 19:00. Sundays closed.

Children's Facilities

Annabelle guests can make full use of the Children’s Club at our adjacent, sister hotel Almyra. The Clubs are available for ages 4 months to 11 years from April to October and are open daily except Wednesdays from 9:30-17:30: - Globetrotters: 4 months to 2 years;
- Adventurers: 3 to 4 years;
- Voyagers: 5 to 7 years;
- Pioneers: 8 to 11 years;
Supervised lunches are available for all children’s clubs. Please note: Due to our strict care policies, we are only able to accommodate children of the correct age within each age group. Babysitting and children’s meals are available upon request. Charges apply for all clubs.

YOUR ROOM

Facilities

Choose from 244 airy rooms and suites, with sea or garden view, each with private balcony or terrace. Some suites have plunge pools (sizes vary), sunbeds, heated Jacuzzis and / or fireplaces. Twice-daily housekeeping. Laundry/dry cleaning is available. See full list of amenities below.

In-room safe

While we exercise every effort to ensure the safety and security of all personal items in guest rooms, please note that any items left in the room are left at the risk and responsibility of the owner, and that the hotel is not liable or responsible for any loss of, damage to or destruction of these items by any means, including theft, fire or any other occurrence. It is the responsibility of the guests to protect their property and they are encouraged to lock their rooms throughout their absence. For the convenience of guests, the hotel also provides free of charge a safe deposit box in each room. In the event of theft, guests are required to inform the hotel reception immediately so that the police can be notified as soon as possible.

Security of Valuables and Money

Upon arrival, the guest is required to hand over any valuables or significant items, as well as cash, to the hotel manager. A delivery-receipt protocol will be issued to confirm the receipt of these items. If the guest does not hand over their valuables and/or their cash, the hotel is not responsible for any loss, theft, or damage to these items.

Lost Property

For our guests' convenience, we keep all lost items, valuables, or other found property for a period of one (1) month from the date our personnel found them. However, we have no obligation to contact our guests to inform them of any found items. If we are not notified by our guests that they have lost specific items, valuables, or property within one (1) month from their departure (check-out date), our hotel will not have any obligation to return them. It is our policy to dispose of any lost items, valuables, and property found in our hotel after one (1) month. In the event of any return of lost items, valuables, or property to you, the postage or courier costs will be borne by our guests.

Mini bar

Our mini bars are for the sole use of mini bar items. In accordance with our health and safety policy, they are not to be used as refrigerators for personal perishable items (with the exception of medication and baby food). Any mini bar items removed will be considered consumed and charged accordingly.

In-room Dining

Available 24 hours

Environmental efforts

Please help us conserve energy and water by switching off your lights when leaving your room and placing your towels in the bath when you would like them to be changed.

In-room amenities

- Hairdryer
- In-room safe (please see note above)
- Mini bar
- TV satellite with international channels and radio
- Laundry and dry cleaning service
- Tea & coffee making facilities
- Telephone
- Bathrobes (available to purchase)
- Slippers
- Foam or feather pillows
- Iron and ironing board on request
- Environmentally friendly bathroom amenities
- Two- and three-pin sockets. Adaptors and chargers on request.
- Complimentary bottle of water on arrival

PET'S POLICY

Welcome to Annabelle! We look forward to providing a memorable stay for you and your dog. To ensure the comfort and enjoyment of our guests, the following policies apply to your dog’s stay.

- Dog Fee: Please be aware that a non-refundable dog fee of €25 per night will be charged to your account prior to check-out to cover the cost of additional and necessary cleaning in preparation for our next guest. Dogs are accepted in Garden Studio Suite, Terrace Garden View Rooms and Terrace Sea View Rooms only.

- Acceptable Dogs: We welcome all well-mannered dogs which are house trained, vaccinated and not bigger than 15 kilos. We reserve the right to require immediate removal of any dog that displays dangerous or unacceptable behaviour, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination / defecation in public areas. Each guest is responsible for all charges that relate to the removal of his / her dog, including but not limited to transportation and kennel charges.

- Dog Control / Containment in Public Areas: Dogs are allowed only in outdoor area of restaurants. Dogs must be leashed, caged, or firmly held. Guest must have control of their dog at all times in order to avoid any altercations with other dogs or guests in the hotel.

Kindly note: The hotel is not liable for any dangerous or unacceptable behavior displayed by a dog and the guest will be liable to indemnify any third party for the injury and/or damage and/or loss caused by their dog.

- Dog in Room Sign: Please place the Dog in Room sign on the outside of your door whenever your dog is in your room.

- Housekeeping: For the safety and comfort of your dog, Housekeeping will enter your room only if: (a) your dog is not present, or (b) you are present and can monitor your dog, or (c) your dog is caged.
Kindly note: Housekeeping is not responsible for removal of dog waste from the rooms. - Damage to Guest Rooms and Common Areas: ‘I will be responsible for the settlement of any damage caused by my dog’.

- Release & Indemnification: ‘I agree to release, defend, and indemnify Annabelle and the General Manager from any and all claims or damages related to my dog or my dog’s stay at the Annabelle, including any claims by third-parties.’